Hello, I observe errors on the portal VRM, a solution ?
asked
Error on the VRM
Please describe the error you are seeing.
More production/consumption than normal? Or is that much not possible?
the error is as follows:
With 20 panels e 300w cc I can not produce 62.65 Kw in 1 hour!
Today the same at 8:00 PM while there is no sun ???
Has anyone ever had this problem?
The history of my consumption is complete false ...
Can you see my photos?
Consommation // Grid
Solaire // Solar
Sorry for my english i'm french
I have seen something like this before with a Fronius inverter.
Also with firmware that was not current.
Can you please write the firmware versions for each of your devices, or post the VRM ID and I can have a look?
Hello,
All devices have the latest updates
CCGX version :
BMV 700 :
Quattro version :
Fronius primo version:
VRM :
https://vrm.victronenergy.com/installation/16987/share/615a55a4
Thank you for reporting this. Now there are multiple cases with similar characteristics, I will prepare a little report and see if the engineers can find a fix.
Sorry there is nothing else I can do at this stage.
This bug report has now been submitted, I hope it is resolved soon.
Victron engineers may get in touch again if they need any more information.
