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viktor-seda asked

Phoenix Smart Inverter 12/2000 low temperature Alarm fault

Hello I just installed my new Phoenix Smart Inverter 12/2000 to our CamperVAN. After connecting all cables I made an update to a new firmware. Everything was sucessfull. But when I tried to start inverter I got immediately error ALARM for low temperature. (Temperature in Van is about +22c). It looks like sensor inside inverter failed or maybe it is sw bug?


thank you in advance for kind help

BR

Viktor Šeda

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Phoenix InverterTemperature Sensortemperature
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1 Answer
Martijn Coster (Victron Energy Staff) avatar image
Martijn Coster (Victron Energy Staff) answered ·

Hi @Viktor Seda,

Sounds like there is a hardware problem with the unit.
Contact your dealer to have the unit replaced

https://www.victronenergy.com/support

best regards
Martijn Coster - Victron Energy

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Related Resources

Phoenix Inverter product page

Phoenix Inverter Smart product page

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