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tescotim avatar image
tescotim asked

quattro 48/10000/140 x2

i have a mk3 usb running firmware 413 on my quattro will not update unless i have 415 or higher any tips please

firmware update
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Paul B avatar image Paul B commented ·
please explain how you are trying to update the quattro and what VE software you are using, also what other items are connected if any.

Somer screen shots of the error could help


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Alexandra avatar image
Alexandra answered ·

@tescotim

https://www.youtube.com/watch?v=GrPQ5z-hWbw

The version on your inverter is too old to use Victron Connect for the update, you have to do it the older method using VE Flash.

https://www.victronenergy.com/live/updating_firmware:updating_ve.bus_products

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Paul B avatar image
Paul B answered ·

Hi Alexandra, your second measage say you are using victon connect app to do the Fw update, you must use the ve flash software and a computer to do the update.

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