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chalkis avatar image
chalkis asked

Firmware update Skylla IP44

Hello,


I bought a Skylla IP44 charger, in France in December 2020, I am now in Greece on a sailboat, impossible to put it into service, it tells me:

ERR 118 INCOMPATIBLE HARDWARE

I checked the connections, everything is correct

I read, unfortunately after purchase, that there were issues with this charger, which required a firmware update.

My device's firmware is 1.02

I have read that an update is necessary, what should I do?

I contacted my reseller who could not answer me.


Thank you for your opinion

Dominique

Skylla
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2 Answers
Gonenc Ozkul avatar image
Gonenc Ozkul answered ·

Hello !

Please see below. I hope it helps.

How to update?


There are two ways to install a new firmware version. It can be remotely via the internet, which requires a Venus-device, such as a Color Control GX or a Venus GX, and an internet connection. And it can be installed by connecting the device to a Windows laptop; using the Victron CANUSB interface.


For details, see here: https://www.victronenergy.com/live/ve.can:updating_firmware.

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meltemicaz avatar image
meltemicaz answered ·

I searched the internet and it seems that the CANUSB dongle cost more than $500. Can this really be the price?

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