question

josh-lowden avatar image
josh-lowden asked

VRM dashboard missing historical data tabs using Octo GX?

We cannot seem to get the historical data readouts that we are wanting for system overview, solar only, and conusmption. The system is 3x15kva, 5x 250/100 controllers and the GX is the Octo GX running with a GSM dongle as no wifi is present at the site.


I have attached below photos for reference. This first graph is the only readout I seem to be able to get for the last 30 days.

1621432617440.png

The below 3 main dashboard tabs are missing from the above graph. Also the data is not being uploaded anymore yet the realtime power flow chart below is working live.

1621432678800.png

Graph below is realtime updated a minute ago.

1621432814808.png


Any help on how to restore historical data for missing dates would be greatly appreciated.

VRM
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1621432678800.png (47.8 KiB)
1621432814808.png (46.0 KiB)
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1 Answer
motorsaege avatar image
motorsaege answered ·

Hey folks,

I have noticed the same since a couple of days. I am only getting very sporadic consumption data into the VRM portal (like for one or two hours each day). Most of the time there is no consumption shown at all.

Some of the tabs are missing, too, and then they are back again a couple of hours later.

As I said, historic data from before three days ago are still shown, just no consumption since three days or so. Are you guys rolling out an update or something since we did not change anything in our system?

I would appreciate any insights or help on this.

Thanks,

Ingo

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josh-lowden avatar image josh-lowden commented ·

What GX device are you using? The above site is running on an Octo GX and using the GSM dongle for monitoring via mobile network.

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