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Orion TR Smart non responsive

Hi Everyone,

On a recent installation we have an Orion TR Smart that has a rapidly blinking BT&ON lights simultaneously (blue and green). It is also missing from the local devices on Victron Connect.


Installation:

Twin engines with dual 12/12/30 per side. All installed and configured the same with minor differences voltage cut in and cut out. All other B2B Operate properly.

I've tried disconnecting the unit from power for a little over a minute and reconnecting. Same results.


Is there an official reset procedure? any other ideas before I process through warranty?


Thanks!!


orion-tr smart
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