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Not sure but I would take a look inside the Easysolar, there should be a sticker.
There also should be an extra sticker inside the plastic bag with the mounting material an manual.
You are right there is no label on inside or outside of the EasySolar and also not in one of the plastic bags.
You need to contact your dealer and ask him for help
https://community.victronenergy.com/questions/82076/forgot-the-victron-connect-bouetooth-password-but.html
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