Hi
I Cannot connect VE Configur3 to connect to a Multiplus unit. Updated laptop software, change Cat5 cable, swapped out MK3 dongle and used another laptop.
VEconfigur find the Mk3 dongle but won't open to configur the unit.
asked
Cannot connect VE Configur3 to Multiplus
If it is able to select the port but not connect, then try a usb 2.0 I have found on my laptop it insists it is the only one... other laptop 3.0 has no issues, go figure....
Have you unplugged the gateway (GX device)? this can stop the connection as well especially if you are using auto detect.
Try Victron Connect and see if that works... https://docs.victronenergy.com/victronconnect-vebus.html
Is this the first time you are trying to connect or have you programmed before?
