question

chrisg-1 avatar image
chrisg-1 asked

Cerbo GX Resets Repeatedly

Hi All,

My boat is the test mule for electronics that we haven't installed at our yard yet, and this month I'm trying out a Cerbo GX and GX Touch 50. What's giving me fits is the Cerbo GX. It does everything it's supposed to, for three minutes at a time, then restarts itself. Isolating the Cerbo from the rest of the system and rebooting it doesn't correct the issue. Updating the firmware to v2.62 didn't correct the issue. Isolating the Cerbo to an independent (battery) test supply didn't help either. What should I try next?

Cheers,
Chris

cerbo gx
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

If the unit has been fully isolated from everything except power, remove and replace the fuse,

Check that the reboot on network failure feature is DISABLED,

a672f25a-2d73-46db-afd1-87cba17f71d2.jpeg

failing that,

returning to your dealer for a replacement.


a672f25a-2d73-46db-afd1-87cba17f71d2.jpeg (163.1 KiB)
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.