This site is now in read-only archive mode. Please move all discussion, and create a new account at the new Victron Community site.
My Victron Phoenix 12/500VA (brand new, not yet installed) has suddenly developed a palpable and visible bulge on its front surface (see photo). I can’t find any information on this online. What is this, should I bother installing it or does it need service right away? All advice appreciated!
If it has not been used, take it back.
There may have been an internal failure, although unusual for an unused product. The other possibility is it was stored near a heat source that has cause some warping of the cover, also weird as it would have had to have been quite the heat source.
