question

Javier Pardo avatar image
Javier Pardo asked

No real time data of PV charger on VRM portal

Hi all!


Since yesterday I can't get realtime data on VRM portal of my PV production. It was working well since yesterday.

All data is showed in real time (grid consuption, grid charges, batery status), but not PV charger.

This only happens on the console page as show on this image:

victron1.jpg

In the main page, the real data is showing correctly:

victron2.jpg

And is showing also correctly on remote console:

2021-01-01-11h29-29.jpg


What can I do to see real data on VRM portal again?

I reset the system, but has no effect on this.

Thanks in advance.

VRM
victron1.jpg (48.6 KiB)
victron2.jpg (33.7 KiB)
2021-01-01-11h29-29.jpg (41.0 KiB)
2 comments
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seb71 avatar image seb71 commented ·

I think it's on their side.

I observed a similar situation with my solar system.

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ seb71 commented ·

Indeed there are many similar questions about this topic lately.

I asked the developer if there is a known issue.

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7 Answers
Teun Lassche avatar image
Teun Lassche answered ·

Hi all,

We've found the culprit and have just deployed a fix. Should all be working now. Thanks for reporting

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Teun Lassche avatar image
Teun Lassche answered ·

@Javier Pardo I see realtime data for your installation. What browser are you using?

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Javier Pardo avatar image Javier Pardo commented ·

Hi Teun Lassche, I'm using Google Chrome, but need to say it happens on Victron APP too. All data is real time except PV charge.

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Javier Pardo avatar image Javier Pardo Javier Pardo commented ·

Tryied on Firefox with same results, I can see real data for all except PV charge.

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nickdb avatar image nickdb ♦♦ commented ·

@Teun Lassche (Victron Energy Staff) only the DC bus is affected. Has been this way for quite a while now.

You can see the correct data in the remote console but VRM does not refresh. AC bus data shows fine.

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Wes Humpage avatar image
Wes Humpage answered ·

I have three installations currently, when on the network. One of those always shows realtime but the others dont. I am also unsure how to get the others to update in realtime. The installations are identical (hardware.

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lorenzo-cavallo avatar image
lorenzo-cavallo answered ·

Stesso identico problema anche io. Nemmeno i valori di tensione e corrente della batteria vengono aggiornati in real time. Qualche mese fa funzionava tutto correttamente.

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Javier Pardo avatar image
Javier Pardo answered ·

Don't ask me why, but magically system start working again. Now all data is real time. I do nothing to solve it, it solved alone.

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seb71 avatar image seb71 commented ·

Yeah, magic. :)

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lorenzo-cavallo avatar image
lorenzo-cavallo answered ·

FUNZIONA !!!!!! Grazie davvero, adesso funziona tutto correttamente. Grazie !!!!!

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tinyarcher avatar image
tinyarcher answered ·

My CCGX is not updating in real time also. Rebooted system and it will show for about 2 minutes.

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