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thewingman avatar image
thewingman asked

Cerbo GX wifi does not work when connected to GX Touch 50

The Cerbo GX will reliably connect to wifi when the Touch 50 isn‘t connected. Once you connect the Touch 50 it will not connect to wifi. The wifi signal is strong. The firmware is updated to 2.6. It will continue to try without success. Rebooting doesn’t help.

cerbo gx
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wkirby avatar image
wkirby answered ·

Is it possible for you to manually change the WiFi channel on your router or WiFi access point?
Possibly there is some sort of anomaly on the particular WiFi channel that your access point is currently using in combination with the HDMI being connected.

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mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi both, its a hardware issue in the Cerbo GX. Indeed related to wifi channels.

Details here: https://community.victronenergy.com/questions/82877/cerbo-gx-wi-fi-issue-when-having-the-gx-touch-conn.html.

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mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·

Ps my apologies for the trouble @TheWingman; this was an issue not easy to find and understand, especially since it happened only to some Cerbos and then one some wifi channels.


Reports such as yours helped, thank you!

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