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Quattro drops ac from generator

Running 11 off grid systems. All pretty much the same setup. 16kva generato, 10kva Quattro and 20kwh of agm. Two of them are problematic. When the loads are around the 9 to 11kw mark the Quattro will occasionally disconnect the generator ac supply. In turn this tips the Quattro into overload. Tried the obvious things like checking weak ac signal, unchecking ups function but no luck. Any thoughts? Was advised that increasing the power assist boost factor may help? Again any thoughts? Stu

MultiPlus Quattro Inverter Charger
2 |3000

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