As the title says, this is not a technical question.
This is related to the value of a Victron device after 3-4 years and how much is supported or not by Victron certified installers. Please share here what was you experience.
My case....in 4 years since I have the system, I did several changes/upgrades. Normally, I've tried all the time to recuperate some of the investment by selling the "old" devices...if 2-3-4 years means old. There were cases of buyers knowledgeable and experienced to install themselves....all the others I've recommended them to contact a certified Victron installer to support. There was no single case that an installer would support them.
Now, I'm selling 8 batteries Victron Gel 220Ah, 4 years old...that were in average for the 4 years duration discharged around 5%. In total I got 1.900KWh out of them, and based on the last months reports out of VRM they have more than 96% health and an internal resistance between 3 and 4 miliohm.
One possible buyers, after discussing with a certified Victron installer was told they are not recommending these batteries, as they are old, and they can vouch only for Lithium. I would say great, but then Victron please stop selling any other type of batteries other than Lithium...or update the specs papers, and reduce the lifespan to 3-4 years.