question

jonmarinello avatar image
jonmarinello asked

Can't find any of my Victron bluetooth devices on Windows 10

VictronConnect doesn't list any of my devices when running on Windows 10. I verified that Bluetooth is running and enabled. How can I get this working?

The Victron website states that VictronConnect is Windows 10 compatible:

https://www.victronenergy.com/blog/2015/08/06/windows-10-victron-energy-software/

VictronConnect
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2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @jonmarinello@gmail.com,

VEConfigure is fully compatible with Windows 10.

VictronConnect is partially compatible with Windows 10, but not via Bluetooth connections. You will need to use the VE.Direct to USB adapters.

There is more information about this in the VictronConnect manual - https://www.victronenergy.com/live/victronconnect:start#connecting

And additional backstory for this limitation in this community thread -

https://community.victronenergy.com/questions/10456/am-i-correct-that-i-cant-use-the-victron-connect-w.html




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jonmarinello answered ·

Hey Guy,

Well, that's pretty disappointing to hear that this problem has been ongoing for so long with no end in sight.

Thanks for getting back to me,

jon

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