Hello, I am an installer and am having some trouble with a carlo gavazzi meter. I have a new type that i havent used before that uses ethernet to connect to it rather than rs485(EM24-din.av2.3.x.e1.x). I am just wondering if anyone could help me with some information. i have connected my ccgx to the network via a wireless adapter. and i have plugged my em24 into a network switch on the same network. i can see them both on the network when i open my router gateway but the ccgx isnt picking up anything in the energy meter section. I have enabled dhcp on the energy meter. any help at all would be greatly appreciated.
