I installed a 12/2000 Multiplus compact in my travel trailer with 100ah Battleborn batteries. I am having two issues.
1) The Multi will not connect to neither of my two laptops using two separate MK3’s. The RJ45 cable I am using is from Victron and connects to my Smart Dongle without any issues. I need to program my Multi with the laptop as it has not been yet. This is making me feel like I wasted a lot of money of it.
2) When I am plugged into 30A shore power, the Multi will not let me use shore power for large loads (starting my AC) and it tries to do all of the work. My smart dongle then reads that it overloaded and the Multi shuts off and then back on. When plugged into shore power, this shouldn’t happen. It should just pass the power through (even power boost if needed) but it does not.
Previous posts have not been helpful with resolving this.
So far very frustrated with Victron products and will be selling this on EBay if it can’t be resolved.