question

shayne avatar image
shayne asked

Cerbo Gx connection to Pheonix multiplus 24/3000/70

Ive just purchased a Cerbo GX and touch screen and have connected it up to my MPPT via VE.Direct and inverter/charger via RJ45, however when the Invertor/charger is connected to the Cerbo GX the inverter/charger constantly cycles on and off every few seconds. Like there is a conflict. Any ideas please?

Regards

Shayne

cerbo gx
2 |3000

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1 Answer
Justin Cook avatar image
Justin Cook answered ·

@Shayne, are you using a Victron RJ45 UTP cable for your connection between the MultiPlus? If not: replace the one you're using with a Victron and it will probably work. Not all CAT6 cables are created equal, and this is why -although many other CAT6 cables may work- only Victron RJ45 UTP cables are supported.

If you are using a Victron RJ45 cable, then please check that you have it connected to one of the VE.Bus ports of the Cerbo and not one of the VE.Can ports? There is a very important difference between these ports, even though they both use the RJ45 connection, and plugging a VE.Bus device into a VE.Can port will definitely cause aberrant behavior such as you describe.

Check those things and report back!

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