question

camillamassacesi avatar image
camillamassacesi asked

delivered system assistance with opening and configuration

Hi, i just got the Victron system delivered. I need to open and configure it. How can i get support from victron?

installationsystem integration
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

2 Answers
Stefanie (Victron Energy Staff) avatar image
Stefanie (Victron Energy Staff) answered ·

Hi @camillamassacesi,

you'll get support first and foremost from your Installer or Distributor where you purchased the Victron system.

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

ejrossouw avatar image
ejrossouw answered ·

The manuals are a great source of information. Don't forget you will need a MK3 interface for the initial configuration and firmware upgrades if going it alone.

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Related Resources

Additional resources still need to be added for this topic