Hi, as the new season started, I updated my Victron connect app on my android devices (Honor 20 Pro and Samsung Tablet S4 Pro) to the latest version. Unfortunately I'm now not able to connect to the MPPT 100/30 anymore. Connection process stops always either at 20% or at 80%. I deleted existing pairing information, made sure that the apps have all rights, ensured that positioning is on, reinstalled, restarted,... but still no success.
I made a photography of the sticker with the puk and tried to reset the pin from both devices, entered the puk in lower case as well as upper case with always the same result: "unknown error ff00"
Please help me to fix this!
(Solar charging itself seems to work...)
Thanks,
huebnet