I have two SMART Solar MPPT 250/100s connected to a CCGX through VEDirect. I logged into the charger remotely through the VictronConnect app to change the current limit setting. In doing so I noticed that the Battery Voltage option was not showing 48V, it was showing blank. After clicking on the Battery Voltage options to explicitly choose 48V I noticed that 48V was no longer available as an option. I was forced to choose 12V or 24V. Obviously, neither of these are the correct voltage for my 48V VE.Can BMS Pylontech lithium battery bank. The installation location is far from me, has anyone else seen this issue before?! I have had to disable the charger for now which is obviously a problem that needs to be resolved as soon as possible.
I noticed that on the previous screen in VictronConnect the ability to save or download settings is disabled.