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Herve RV Nizard avatar image
Herve RV Nizard asked

VE configure . No port found

It's the 3rd time I face this problem. When connecting my laptop to Multiplus via VE Configure , using MK3 to USB . Get the error message "no port found" i do not understand what's wrong but I therefore cannot set the systems properly. I tried to change rj45 cable. I disconnected bmv. Any help appreciated.

VEConfigure 3
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Alexandra avatar image Alexandra ♦ commented ·

@Herve RV Nizard mk3 is not being detected. If you are using windows check if it appears in your devices in device manager.

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wkirby avatar image wkirby ♦♦ commented ·

It's most likely a Windows related problem. Perhaps Windows needs the driver for the MK3.

You can get the driver from the Special menu -> USB drivers.


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ejrossouw avatar image ejrossouw commented ·

Ensure you have disconnected the GX etc when connecting. Which version of Windows and how old is the laptop? The mini USB end could also be unhappy so try a different cable there too.

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