question

tom-fulwood avatar image
tom-fulwood asked

Blue Smart IP67 - Firmware Update Error

Hi

I recently installed a Bluesmart IP67 12/17. My iPhone could not see the charger in the App. I managed to get my Macbook to connect to it. I told me it needs a firmware update. I initiated this and it got stuck at 9%. Now I can see it in the program but it says there is no firmware and it tries to load but gets stuck around the 9% - 17% Mark then says it is not responding. I see there is a section to manually load a firmware would this be an idea and if so where could I get a copy of the firmware?

Cheers

Tom

chargerVictronConnectfirmware update
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1 Answer
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

11.3
https://www.victronenergy.com/live/victronconnect:start#troubleshooting

Can you also try to use another (non Apple) phone?

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