My CCGX Color Control is failing to upload log data to VRM after the first upload. My CCGX only uploads data to VRM after a reboot of the CCGX, or after a reboot of my Router-Modem. It uploads the backlog of data, but it does not subsequently upload any data after the backlog of records have been sent.
I have tried various log interval settings.
I have performed the CCGX to VRM troubleshooting steps. The CCGX is connected to the Router-Modem by WiFi, it has a valid IP address, and the WiFi signal strength is strong. My Modem-Router (TP Link TL-MR6400) uses a 4G data connection to the internet, as it is a remote site and no wired or cable broadband services are available.
The PING response time from my site to vrm.victronenergy.com is 400-500 milliseconds.
VRM Portal ID: e8eb11e5350a
CCGX Firmware version: 2.18
Can you please advise how I can get my CCGX to perform regular logging to VRM?