question

johannestusetso avatar image
johannestusetso asked

Hello everyone. I have a 10kVA quattro which uses discovery lithium batteries (51V).

The inverter kept on complaining about low battery alarm but venus shows that the battery is 100% fully charged. if is there anyone with the demo version on setting up this kind of system on VEcong, would you please send me the link. Thank you in advanced

VEConfigure 3
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1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @johannestusetso@gmail.com,

First please confirm that you are running at least firmware version 2.40 on your GX device.

Then, please read through this Victron battery compatibility manual for the discover, it should contain all the settings required for your battery to operate correctly.

https://www.victronenergy.com/live/battery_compatibility:discover

Please report back how it is going once that has been read, and your system is configured to match.

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