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Easy solar 2 GX coms issue with VRM

Hi All

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Installed 2x easy solar 2 GX devices last year, both have been working fine. all of a sudden the one site has stopped communication with VRM, on site when you connect to inverter wifi AP all is well and all devices are working and visible. VRM is not receiving data, but the solar charger values are correct but the VRM says devices are offline. the other system is working perfeclty through same internet provider less than 40M away

no Graph or power consumption data is being pulled through to the app either


I have checked Internet connection and tried several ways of connecting to different networks Lan wifi ex.

I have removed the system from VRM and re added installation 4x times

i have downloaded the reboot file from victron onto a USB stick and rebooted the GX device twice still not working


weirdest thing of all the real time data controls work to switch the inverter on and off from the dashboard but nothing else no remote console of values


I will attach a few images Has anyone come across something as strange as this? like i said when you connect directly to inverter wifi AP remoter console is accessed and everyhting is online and working just seems to be a data transfer glitch


All devices are updated to latest firmwares before issue started to occure.


I am starting to think the GX device is faulty

Installation overview

1x easy solar 2 GX 5000VA

1x 4.8Kwh pylontech up5000

12x Ja solar 460

VRMEasySolar All-in-One
2 |3000

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