I‘m new to this, so please try not to be too technical or use uncommon acronyms because I may not know what you mean.
I just installed a MultiPlus inverter, which went smoothly. I’m now trying to connect a generator to it and everything is wired right, but as soon as I connect the generator, the GFCI on the generator trips. I have:
- Read the generator FAQ and followed its recommendations
- Contacted by distributor for help (they have provided it)
- Made sure the settings for the “Charger” were correct
- Read through the forum and tried a couple of things that sounded like they might help
Nothing works.
The generator is a Wen DH475 and worked fine with the previous inverter. It’s a 3800w unit with pure sine wave and either 120v (20a) or 240v (30a) output.
Even adjusting the amps down to 5, the GFCI breaker still trips.
What could be the problem?