question

marie59 avatar image
marie59 asked

Phoenix multiplus '07 firmware problem

Hey all!


My Phoenix multiplus 3000/24 -70 model 1912 firmware 115 doesnt update i use the connect app and select the file 159.vvt its all going wel to approx 30% than i get 2 errors vbdup exitcode 82 and a red note with 1512 not enough permission.

I use the mk3 cable and i am updating with vrm got the firmware file from Victron prof.

The mppt controller is off and disconnected

All the settings in the app are correct. I dont get it

Can anyone help me out?

Phoenix Inverterfirmware updateerror
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2 Answers
dwmarine avatar image
dwmarine answered ·

Normally only a Mk2 or Mk2.2 dongle is able to be used with a Pheonix device with the red picture of the Pheonix bird on the front cover. this is done through VE config.

The Mk3 dongle does not normally connect.

Maybe try the update over VE Flash via a Mk2 dongle?

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marie59 avatar image
marie59 answered ·

Thanks for the answer its indeed the old Victron Phoenix multiplus with the red Phoenix bird on it. Im gonna give it a try with the mk2 cable maybe that solves the problem i will order one online i will get back here to post the results.



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