My original linx shunt 1000 failed after a couple of weeks of use, the communication completely stopped and it no longer showd up in my device list, apart from saying "last seen"
I returned it to the seller, and they tested it and indeed it wasn't working with them either, so they sent me a replacement.
I fitted the replacement and connected it to my cerbo gx, and it showed up on my victron app, so I was able to go to it's settings and set up all the parameters.
Then the next day I went to check it's readings and I had the message "last seen 9 hours ago" and the shunt was off line. The orange light was blinking on the shunt, which means firmware issue, so I tried to update the firmware, but because the shunt is showing as off line, I can't update it. I rebooted the whole system by turning off the power but that also made no difference.
I reported this problem to the seller, but now they are more defensive saying it has never happened before that two shunts go faulty after another and blaming my wiring. But my wiring is perfectly OK. So what could be causing 2 shunts to fail? The only thing in common is the cerbo gx, but that appears to be working fine so not sure what's going on.
How can I update its firmware, being it's no longer seen by the cerbo gx?
I don't want to end up with simply an expensive fuse holder!