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deralff avatar image
deralff asked

EVCS NS Wallbox no more working

IMG_0741.pngHello Victron Community,


I have been using a Victron Energy Wallbox (EVCS NS without display) for the past four weeks. My VW ID.3 has been able to charge with it successfully until this past weekend.


Since then, the wallbox has stopped functioning. The car displayed a message saying "Could not finish charging" and had only charged 8 kWh. In the Victron Connect App, the wallbox showed a "Low SoC" message when trying to start charging. Resetting to factory settings didn't solve the issue.


I updated the firmware from version 1.24 to 1.29, but now nothing works. The initial setup and WiFi configuration fail, and the Victron Connect App on my iPhone crashes. The car cannot charge, and no values are displayed in the app.


Has anyone experienced similar issues or can provide some guidance on how to resolve this?


Thank you in advance!


Best regards,

derAlffIMG_0739.pngIMG_0740.pngIMG_0744.pngIMG_0743.png


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ev charging station
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deralff avatar image
deralff answered ·

Nobody an idea?

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deralff avatar image
deralff answered ·

Found a solution.

I downgraded the firmware from 1.29 to 1.28 to 1.27 to 1.26. Now the EVCS is working again :)


Thank you

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Lucian Popescu (Victron Energy Staff) avatar image Lucian Popescu (Victron Energy Staff) ♦♦ commented ·

LOW soc means there is no communication with the GX device. 1.29 is coming with extra security for WiFi, and sometimes it is necessary to connect again to your wifi.
Same for Bluetooth, delete the pairing and pair again.


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kta22 avatar image
kta22 answered ·

i have exactely the same have issue. Victron is hiding :D

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Lucian Popescu (Victron Energy Staff) avatar image Lucian Popescu (Victron Energy Staff) ♦♦ commented ·

What issue?

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