Running a Venus GX. It's connected to a meter that provides data on the inverter generation. It has worked fine for years, but then the inverter generation only appeared intermittently, eventually never appearing. For a while, if I rebooted the GX, by unplugging its power, and 10 seconds later re-applying the power, the inverter would reappear within the VRM app. After a while, when it repearedly kept 'losing' the inverter, even the re-boot doesn't work. The feed from the meter appears to be working - well, the plug usually flashes as normal.
I'm thinking there is either an issue with the software on the GX, or with the hardware itself. I believe this because I had 'success' for a while, making the inverter reappear by the reboot method. This suggests that the meter is transmitting, that the cable is okay and the GX is receiving, and logging if only for a short while.
Does anyoine have any straightforward suggestions as to how I can determine where the issue lies, and maybe correct it?