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captainfuture81 avatar image
captainfuture81 asked

Victron venus with victron inverter

Hello verybody.

I just Installed my new victron Venus GX and my victron Phoenix inverter is not correct displayed. What could be possibly wrong. I connected it with a VR direct USB dongle to the Venus.

in the remote console is the Phoenix inverter not even considered.


Thanks

Phil

remote console
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captainfuture81 avatar image captainfuture81 commented ·

Phoenix appears öff. But its on

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screenshot-20190913-124849.png (170.8 KiB)
captainfuture81 avatar image captainfuture81 commented ·

I use about 60 Watts. Way ist Not shown?

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screenshot-20190913-124841.png (167.9 KiB)
1 Answer
Alexandra avatar image
Alexandra answered ·

@Captainfuture81

https://www.victronenergy.com/live/venus-gx:start

The problem may be with the USB to VE direct sometimes the extra conversion that it does causes issues like lag and missing data. Try connecting it as shown in the manual with a VE direct to VE direct cable.

The other possibility is they need a firmware update.

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