question

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Communication Failure after v3.31 update

Ater installing the update (via auto update) communication via the vrm portal and victron connect app is in error. Unable to check for firmware updates with communication error.

Status: Connection established, retrieving list of devices..

Error

The site's two-way communication service did not respond. Have you enabled it on your GX device?
Note: It can take up to one minute after the firmware update for the device to come online again.

Error: 1392

This has only occurred since the update


As far as the victronconnect app: Connecting progresses to 40% then errors

1714427191346.jpegI believe there is a possible issue with the new firmware update


errorMQTT
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Related Resources

Additional resources still need to be added for this topic

Victron MQTT readme