question

hias avatar image
hias asked

My Cerbo GX is randomly rebooting several times a day

Hi all,

my Cerbo GX just random reboots a few times a day. Sometime the screen also freezes with an small green dot in the middle. In this case I need to take out the fuse and put it back again to reboot.


System setup: Cerbo GX, wired ethernet connection, 12V powered

All components: MultiPlus 12/3000/120-16, SmartShunt 500A, SmartSolar Charger MPPT 75/15, SmartSolar Charger MPPT 100/30, GX Tank 140

Cerbo GX runs at Version V3.30


Things I tried to solve the problem:

- Checked if the "reboot device when no contact" at the VRM online portal menu is turned off.

- Factory reset

- Updated to beta version (problem was still there)

- Downgraded back to official version


I would be pleased if someone know what the problem could be or if you could help me to solve it!


Thanks,

Matthias

cerbo gxtouchscreenreboot
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1 Answer
nickdb avatar image
nickdb answered ·

Known issue. Try the new beta release which has some fixes

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