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BP220 does not disconnect power even if Load Output State shows "disabled

I want to use BP220 to allow for remote switch off load, which does NOT include inverter. It does not switch off a test load of 4 Amp (24V waterpump and fridge compressor).

When using the remote switch, the Victron App shows "disabled by remote". When using the Load Output switch button in the Victron App, it shows "disabled by user". In both variants, it does not switch off, even after more than 90 seconds.

This behavior is in all three modes,
either "C", - Li-Ion", operation "Li-Ion", or
"B, Relay Mode", operation "Normal", or
"B Relay Mode", operation "Li-Ion"

What do i get wrong?

Battery Protect
2 |3000

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