question

graham-willsher avatar image
graham-willsher asked

'tunnel connection to the installationwas lost'

Hi,

Just looking for a little guidance.

I get the message:

'Not authorized, the tunnel connection to the installation was lost, or the session expired. Go back to VRM and retry.' (screenshot below)


1707746704328.png

.

When I have had either a 'Venus OS Large' Node-Red or Node-Red dashboard open in a new window but have not been active within it for a while.

Does anyone have any idea if there is a setting that can be changed to stop this message. The fix that I have is just to close the window down and reopen it again.

It's not the end of the world, but just a little annoying, when I want to quickly look at something,

I am runnig version 3.13 of the VRM firmware, but this has been happening for a while now.

Thanks,

Graham.

VRMapi
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1 Answer
nickdb avatar image
nickdb answered ·

There is a 30 minute timeout that is only kept alive by https requests. Without this, the session will end.

Not configurable.

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graham-willsher avatar image graham-willsher commented ·
Hi @nickdb,

Thanks for your reply.

It now becomes clear as to why the connection is dropped.

Thanks,

Graham.

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