question

Alex Pescaru avatar image
Alex Pescaru asked

Monitor PE to Neutral voltage option missing...

Hi,

Multi RS Solar owner here...

As per title, on my VictronConnect app, on Settings -> Grid, the option "Monitor PE to Neutral voltage" is missing.

On PDF manual, on page 19, it clearly states the presence of this option, on the picture on top right.

Am I doing something wrong or am I missing something?

LE: running 1.16 beta-2 now, but it wasn't there on 1.15 either.

LE2: also the (inactive now) options like ESS -> "Without batteries" and "Optimize for feed in", are not there...

Thanks in advance.

Multi RS
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2 Answers
Alex Pescaru avatar image
Alex Pescaru answered · Best Answer

Hi @Alexandra

Which version of hardware do you have? With one or two trackers?

Also which version of the software do you have in it?

I am asking this, because on the "Multi RS Inverter RS and MPPT RS firmware changelog" file, downloadable from Victron Professional, it's written the below quoted text, which warrants the missing option on my inverter:

------------------

v1.12 – 25 May 2023

Changes applying to Multi RS dual-MPPT (PMR482602020) only:

  • Remove PE-Neutral monitoring

------------------

This happens when you don't read carefully each and every line in the documentation... :-))

So, the mystery is solved, but still, wonder why do they do that?

Meaning removing this PE-Neutral monitoring...



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Alexandra avatar image
Alexandra answered ·

@Alex Pescaru

Mine is there v1.15. Have you updated firmware?

screenshot-2024-01-02-14-07-32-712-comvictronenerg.jpg


screenshot-2024-01-02-14-07-32-712-comvictronenerg.jpg (161.5 KiB)
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