I've just had a EasySolar II GX installed in a food van with 2 x 48v Pylontech batteries and a 12v converter for a pump. When they installed the 12v pump, they didn't instal a on/off switch. The first day out, we ran out of water and couldn't turn off the pump.Not knowing what to do, we tried turning off the circuit breaker on the batteries, and also the on off switch on/off switch on the batteries. Nothing happened. The pump carried on running. After a while, we lost all AC power, but 12v was still running. Went to turn the batteries on again, nothing happened. There was an alarm saying low batteries even though they were at 90%. Eventually we found someone with a hose to fill up the water tank which eventally shut of the pump.
The AC never came on again. When I got home I thought I would just plug in the main AC to at least run fridges till after Christmas. When I plugged in the AC, something clicked in either the batteries or inverter and everything fired up. I removed the mains cord, all was good.
My issue now is what went wrong, why did it kick in again after I plugged in the external AC?
Any suggestions would be appreciated.