My Multiplus 24/3000/70 works just fine but recently the Venus GX, which runs the latest firmware and has been connected in the system since January 2018, has started to randomly shut the system down and then restart it...constantly.
Batteries have been load tested, and all battery cables replaced to ensure sufficient power.
It shuts down when the BMV indicates SOC 100%, and even when there is AC power arriving.
My local dealer has remotely accessed the installation and says the Venus is faulty.
He says the CCGX is better and I should replace the Venus GX.
That will cost me $800 AUS. Is there anyway someone from Victron can check it out remotely please?