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HI, suddenly my Smart battery sensor starts to give a grey value sometimes. Worked fine for months. Recently I installed the Smartshunt and begin to see this behavior. I am using VE smart networking out the smart-ip22 and the Smart battery both communicate the voltage on the network. Could this be the problem? Any thoughts?
Hi @rsoen
Such a grey block in the trends is normally a signal that the product has been unexpectedly power cycled. So I can imagine that this happened when the SmartShunt was installed. If you see this multiple time in the trends or at other moments in the trends, then can you please create a Service Report after connecting to the Smart Battery Sense and post that service report here in a comment/reply with some extra information on when the SmartBatterySense might have lost its power? The procedure to create a service report is given here: https://ve3.nl/VictronConnect_How-to-create-a-VictronConnect-Service-Report
With kind regards,
Thiemo van Engelen
Thank you for your answer. I will check the trend more often to see if it happends again.
