question

ingo21 avatar image
ingo21 asked

Phoenix inverter 24v 1200VA 110v shows in venus os as 800VA ?

i bought a 24v 1200VA 110V inverter and it shows up in venus os as 800VA. the labels and the print on the inverter states 1200VA

why is that ?

i also can not set any parameter in venus os

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Phoenix Inverter
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1 Answer
ejrossouw avatar image
ejrossouw answered ·

@Ingo21 Based on the serial number it is the product below, so correct as displayed. You will have to get in touch with whoever sold it to you.

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ingo21 avatar image ingo21 commented ·
thank you for your answer. i did contact the seller and waiting for an answer.
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