question

Roberto Kruse avatar image
Roberto Kruse asked

Connect Venus GX to a several year old Quattro

We have a Quattro with firmware version 2753150. The devices aren't communicating. What could be the reason? Do I have to update firmware?

Venus GX - VGX
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Mark avatar image
Mark answered ·

Yes you have a very old firmware level (150) and would need to update it to the latest revision (459 I think).

The good news is that you have the 'new' microprocessor identified by the '27' so you should be OK to update.

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