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Simpliphi 24V 3.8 and SOC Discrepancy

Hello folks-

We're running a Quattro 5K/120V with two Simpliphi 24v batteries. The battery voltage reported through the shunt is 26.4 volts,which according to Simpliphi docs is considered 100% SOC.

The issue we have is the BMV 712 is reporting a SOC of approx 55%. When we fired up the system battery voltages were 27.6 V and the 712 was reporting 100% SOC. Any thoughts on why the large discrepancy?

Screenshot 2023-09-06 090613.pngsimpliphi-power-phi-3-8-m-installation-manual.pngThanks in advance for any feedback!

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