question

christie avatar image
christie asked

Venus stopped working

My Venus is connected to my BMV and two MPPTs and has been running happily for many months. Today I got an email from VRM Notifier that said my Venus has lost connection. I confirmed that VictronConnect could no longer see it and I could not access it on its usual IP. The green light was still flashing. I power cycled it without success. The green light still flashes. Any advice? Auto update gone wrong?

Venus GX - VGX
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christie avatar image
christie answered ·

Nevermind. Turns out the router went down silently.

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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ commented ·

Thanks for reporting back.

The internet connection is often the cause.

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