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denny969 avatar image
denny969 asked

EasySolar II 48/3000 problem with GX

Hello,

I have problem with GX on EasySolar II 48/3000 screen is stuck with "Wait..."

System was working for 7 months with no problem. Now unable to connect with GX on LAN andWRM. GX even stoped making WiFi access point.

There was also problem on site with Ethernet bad modem, which is now solved.

We tried to:

1. Restarting whole system

2. Updating software to latest version on Multipluses and reconfiguring whole system.

3. Only run EasySolar unit -Disconnecting all communication cables and reset it to default settings

None of those worked.

System is 3phase with ESS:

1x EasySolar II 48/3000 GX

2x Multiplus II 48/3000

2x Pylontech US5000-connected with CAN

1x Smart shunt -for backup monitoring

Questions:

1. Can it be corrupted software?

2. Is there way to factory reset GX and what is the procedure?

EasySolar All-in-Onegx device
img-20230718-173009.jpg (2.0 MiB)
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4 Answers
Marc Heymans avatar image
Marc Heymans answered ·

Have you tried a hardwire connection via ethernet cable direct to your laptop?

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vaclavprojektant avatar image
vaclavprojektant answered ·

Hi did you solved the problem? How? The same problem with my ES 3000/48

Thanks Vaclav

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mikko-blomqvist avatar image
mikko-blomqvist answered ·

Did you manage to solve this and how? I have similar probkem, unit does not start and inverter is not giving out power. Restart does not help. Pressing 'gx' reset button (P) does not help. Display just keeps on showing "wait..." after showing model name. My device which does not work is Victron EasySolar-II GX.

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Juan Alberto Félix avatar image
Juan Alberto Félix answered ·

Hello all!
This is a problem that sometimes appears (not often) and that is related with the internal memory.
Is easy to fix, but a RMA must be opened by Victron distributors.
Please, go to our Support site (https://www.victronenergy.com/support) and contact with our distributors using the serial number of the unit (code starting with HQ).

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