question

pau-adell avatar image
pau-adell asked

VE.Bus Error 11 0x800804

I was configuring my Multiplus II 48/5000VA and once I loaded the VEConfigure and it restarted I started getting this error (so Multiplus is at “Fault” state).

1688232475763.png

I have looked at the ve.bus_error_codes and it seems like an installation error or possibly relay failure. I have checked my ground with the same box of the Multiplus and it seems fine, and with multimeter it seems I am getting my 230V correctly at the connection. Is there a place where I can find the exact error with the six-digit number? It says it contains all the details but where can I find them?

Multiplus-IIerrorRelayVE.Buserror 11
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1 Answer
gbnewton avatar image
gbnewton answered ·

Hi Pau-adel,

I am having the exact same issue and error. What was the outcome on your unit?

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