question

robertt7a8 avatar image
robertt7a8 asked

Problem with PDF download

Problem with pdf download for enclosure dimensions:

Phoenix-Inverter-250VA-375VA_3D-view.pdf

Cannot read downloaded file with Adobe Reader. (or any other software)

The file opens, but is blank. Other 3D file downloads work okay.

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phoenix-inverter-250va-375va-3d-view.pdf (551.0 KiB)
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2 Answers
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kevgermany answered ·

Same here. Will raise it for you. Thanks for reporting.

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kevgermany answered ·

It seems to be an issue with the readers. The pdf works fine in acrobat proper. But is incompatible with many other readers (including the android acrobat).

Suggestion is to use an alternative 3d file.

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