question

ryan-palmer avatar image
ryan-palmer asked

Attn : Staff - No request email comes for added installation

I may have made a mistake, I unlinked an installation thinking that an updated firmware would give a new unique VRM ID.

It didn’t, and since I’m the only admin, no request emails are sent to my inbox.

I can see the generic Venus device in VictronConnect, it’s connected to the router, and I can load remote console. But all the data that is usually logged to VRM I can no longer see.

Please help!


Thanks much,


-Ryan

VRM
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Martijn Coster (Victron Energy Staff) avatar image
Martijn Coster (Victron Energy Staff) answered ·

see email
gr. Martijn Coster - Victron Energy

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.