question

pierrick-ausseresse avatar image
pierrick-ausseresse asked

bug report victron connect on windows - history (day -2) not displayed without restart

Hi *

A not that critical issue, for it doesn't impede functionnality. Call it cosmetic.

if you keep tracking history for a Multiplus RS 6000 using windows and USB dongle, day -2 of history will eventually display data from day -3 but label still it as day -2

if you restart victron connect (disconnect / reconnect is not enough, program restart is needed) the days in history will display again correctly


with the issue present (before program restart) 2 days ago is actually 4 days ago and 3 days ago is 5 days ago

capturevc.png



After restarting victron connect history is showing up correctly. there is 5 minutes between the two screenshots.

capturevc2.png



this issue requiere to have victron connect operating for more than 2 days in a row.


Victron connect version is 5.90


PS : there is at the moment no GX device in the system, which explain why it charge at full power while thinking it has 100% state of charge (it is around 40% in reality). My system has DC loads that the Multi RS cannot inlcude due to lack of BMS communication.


bug report
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capturevc2.png (150.1 KiB)
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1 Answer
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi @Pierrick Ausseresse

Thank you for reporting this issue. We will look into this.

Kind regards,

Thiemo van Engelen

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