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question

james09 asked May 26, '23

VRM Commercial Assistance

Hi - I have 40+ VRM instances and require assistance from time to time. I am based in Australia and would generally like after hours // weekend assistance. I'm wondering if anyone knows of a commercial provider who can oversee any errors on my system and help troubleshoot for a fee? Might even be better if they're not based in Australia as the time zone difference could help. Thanks!

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Alexandra ♦ commented · May 27, 2023 at 05:06 AM

@James09

It might be worth educating the users/operators so they can monitor and self troubleshoot the smaller stuff and know when to call for assistance on more complex problems.

Often the bigger issues require boots on the ground.

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